Solvent asks for something most apps don't: a read-only view of your bank account. This policy explains exactly what that gives us, what we do with it, who else sees it, and how you take it back. It is written to be read, not to be survived.
Solvent is operated by Lawford Limited Holdings LC LLC, a Wyoming limited liability company, 30 N Gould St Ste N, Sheridan, WY 82801, United States. For the purposes of data-protection law we are the controller of the personal information described here. You can reach us at privacy@solvent.black.
Solvent is not a bank, a lender, a broker, a credit-reporting agency, or a financial adviser. We do not hold your money, move it, or advise you on it. We verify and summarise financial facts for the purpose of a social product, and nothing more.
Solvent uses Plaid Inc. to connect to your financial institution. You enter your bank credentials inside Plaid's interface, never ours. Solvent does not receive, see, or store your banking username, password, or multi-factor codes. What we receive is a revocable access token plus the specific data scopes listed below.
By connecting an account you also agree to Plaid's own privacy policy, which governs Plaid's handling of your information as an independent controller. Access is read-only: the connection cannot be used to move, hold, withdraw, or authorise payment from your funds.
You can revoke the connection at any time from Settings, or through Plaid's own portal. On revocation we delete the access token immediately and delete or de-identify the underlying transaction records within 30 days, retaining only what section 7 requires.
We do not use your financial data for advertising, credit decisions, insurance decisions, employment decisions, or any automated decision producing a legal or similarly significant effect. We do not sell personal information, and we do not share it for cross-context behavioural advertising.
Solvent is not a consumer reporting agency, and nothing Solvent produces is a consumer report, an investigative consumer report, a credit score, or a credit-related assessment. We do not obtain credit-bureau files, credit scores, or credit histories, and we do not furnish information to any credit bureau. Information shown in Solvent is provided for a social product only, and may not be used by anyone — including other members — as a factor in establishing eligibility for credit, insurance, employment, housing, tenancy, or any government benefit. Any such use is prohibited by our Terms of Service.
Other members never see your statement. They see derived, rounded values and a summary of the spending signals computed from your account. Individual transaction rows, exact per-account balances, and your institution are not shown to anyone but you.
Certain published information can be limited, hidden, or removed from public view at any time from within the app. Where information has been removed, its content is not shown and cannot be determined from what remains on your profile.
We do not sell your personal information. We do not share it with data brokers, advertising networks, credit bureaus, insurers, or employers.
Data is encrypted in transit with TLS and encrypted at rest by our infrastructure providers. Access tokens and derived financial records are held server-side and are never shipped inside the app. Where a value is derived from a bank secret, it is hashed with a server-side salt before storage. Internal access to production data follows least privilege and is limited to those who need it.
Our security programme is designed around, and we are working to implement in full, per-record encryption of financial data, segregated storage with audited access, single sign-on with hardware-backed multi-factor authentication, continuous vulnerability scanning, and periodic third-party penetration testing. We will describe any material change to these controls here.
No system is perfectly secure. If a breach affects your personal information we will notify you and the relevant regulators within the timeframes required by applicable law.
We never charge for exercising a right, and we never degrade your experience for using one. Withdrawing consent does not undo processing that already happened lawfully, and it does not remove what other members already saw.
California. Under the CCPA as amended by the CPRA you may request to know, delete, and correct personal information, and to limit use of sensitive personal information. Financial account data is treated as sensitive personal information and is used only for the purposes described in section 4. We do not sell or share personal information as those terms are defined by the CCPA, and you will not be discriminated against for exercising a right.
EEA and UK. Our legal bases are set out in section 4. You have rights of access, rectification, erasure, restriction, portability, and objection. Data is processed in the United States under Standard Contractual Clauses where required. You may lodge a complaint with your supervisory authority.
Solvent is strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that an account belongs to a minor we delete it and its financial data immediately. Report a suspected minor account to support@solvent.black.
If we make a material change — a new data category, a new purpose, a new recipient — we will notify you in the app and by email at least 14 days before it takes effect, and where the law requires it we will ask for fresh consent. Non-material edits are published here with an updated date.